Privacy Policy
Effective date: October 15, 2025
Company: EverClean Upholstery LLC (Camas, WA, USA)
Contact: +1 (360) 409-0657 • evercleanupholstery@gmail.com
1) Scope
This Privacy Policy explains how we collect, use, and share personal information when you visit our website, contact us, or use our services in the Portland OR – Vancouver WA area (including Beaverton, Gresham, Tigard, Hillsboro and nearby cities).
2) Information we collect
• You provide: name, phone number, address/service location, email, details about items to clean (type of furniture/fabric, size, photos/videos you upload), preferred time, promo codes, and your messages.
• Payments: if you pay online, basic billing details are processed by our payment provider (e.g., Stripe/Square). We don’t store full card numbers.
• Automatically: cookie/usage data (pages viewed, device/browser, approximate location) via standard web logs and analytics.
• Photos “before/after”: created during service for quality control. We use such photos in marketing only with your explicit consent.
3) How we use information
• Provide quotes, schedule visits, perform cleaning, issue invoices/receipts.
• Communicate about your order (calls, SMS, email).
• Improve our website and services (analytics, troubleshooting).
• Prevent fraud and comply with laws.
• Marketing only with proper consent (e.g., email/SMS opt-in).
4) SMS terms (if you share your phone number)
By submitting your phone number, you agree to receive service-related texts (appointment confirmations, ETAs, follow-ups). Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.
5) Sharing of information
We do not sell your personal information. We share it only with:
• Service providers (hosting/IT/analytics, payment processors, communications tools) under contracts that limit use to our instructions.
• Legal/safety: if required by law, to protect rights and safety.
• Business changes: if we merge/sell assets, your data may transfer with appropriate notice.
6) Cookies & analytics
We use cookies and similar tech for core site functions and basic analytics (e.g., to understand which pages are visited). You can control cookies in your browser settings. “Do Not Track” signals may not be recognized by all services.
7) Data retention
We keep data only as long as needed for the purposes above and to meet legal/financial recordkeeping requirements. Photos used for quality control are retained for a reasonable period; any marketing use requires your separate consent and can be withdrawn.
8) Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
9) Children’s privacy
Our site and services are not directed to children under 13 We do not knowingly collect personal data from children under 13
10) Your choices & state privacy rights
• You may request access, correction, deletion, or to opt-out of marketing by contacting us at the email/phone above.
• Depending on your state (e.g., CA/CO/CT/VA/UT/OR), you may have additional rights (access/portability, correction, deletion, opt-out of targeted ads/sale/profiling). We do not sell personal data. To exercise rights, contact us; we may verify your request. If we decline, you can submit an appeal using the same contact details.
11) Third-party links
Our site may link to third-party websites we don’t control. Their policies apply to their sites.
12) Changes to this Policy
We may update this Policy. We’ll post a new “Effective date” when changes occur.
Contact: EverClean Upholstery LLC, Camas, WA • +1 (360) 409-0657
• evercleanupholstery@gmail.com